This Data Breach Response Plan outlines the steps Live Like Loyalty will take in the event of a data breach to mitigate the impact on affected individuals and comply with data protection regulations.
- Data Protection Officer (DPO) Contact
– In case of a data breach, the designated Data Protection Officer (if applicable) should be immediately notified. Contact information:
– Vicky Denby, CEO
– Phone: +44 (0) 1522 412151
– Email: firstname.lastname@example.org
- Immediate Response
– Upon discovering a data breach, the individual who identifies the breach should take immediate action to limit its scope and potential damage.
– If applicable, disconnect affected systems from the network to prevent further unauthorised access.
– Preserve any evidence related to the breach for investigation and reporting purposes.
- Assessment and Containment
– The incident response team will assess the nature and scope of the breach.
– Determine the cause of the breach and take necessary measures to contain and mitigate its impact.
- Notification and Reporting
– If the breach is likely to result in a risk to the rights and freedoms of individuals, notify the Information Commissioner’s Office (ICO) within 72 hours of becoming aware of the breach.
– Document and report all relevant information about the breach to the ICO, including its nature, scope, potential impact, and the actions taken to mitigate it.
- Communication with Affected Individuals
– If the breach is likely to result in high risk to the rights and freedoms of individuals, communicate the breach to affected individuals without undue delay.
– Provide clear and accurate information about the breach, its potential impact, and the steps they can take to protect themselves.
- Internal Communication
– Maintain clear communication with relevant internal stakeholders, including management, legal, HR, and IT departments if applicable.
– Provide updates on the breach investigation, containment efforts, and any legal or regulatory obligations.
- Remediation and Prevention
– Identify and implement measures to prevent a similar breach from occurring in the future.
– Evaluate the effectiveness of current security controls and make necessary improvements.
- Documentation and Learning
– Document all actions taken during the breach response process for future reference and regulatory compliance.
– Conduct a post-incident review to identify lessons learned and opportunities for improvement in breach response procedures.
- Legal Considerations
– Consult with legal advisors to understand any potential legal consequences or obligations resulting from the breach.
– Maintain compliance with data protection laws and regulations throughout the breach response process.
- Policy Review
This Data Breach Response Plan will be reviewed regularly to ensure its effectiveness and relevance.