We use persistent cookies which are stored on a users’ device in between browser sessions, which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site.
This means that we can market offers to you directly on other websites and on social media platforms.
If you would like to learn more about cookies and cookie legislation, please visit the International Commissioner’s Office website at www.ico.gov.uk.
The Website is owned and operated by Live Like Loyalty, a limited liability company registered in England and Wales.
How we collect and use personal information
1. We make it clear when we are collecting your personal data. This could be through out guest checkout process or via our managed account system. You will only be asked for information that we need to complete a purchase; name, address, number, email, payment method, credit card.
2. We collect information for the specific purposes outlined only. You may also volunteer to sign up for our newsletter through the opt-in box. If you make an enquiry or choose to contact us via an online form we will also store that data securely. You may have sent information via email, fax or post or which you have provided by telephone or any other means which we will also store securely.
3. By submitting that information voluntarily you agree that we can obtain, hold and use the personal data for the purposes of providing you with the products or services you have requested or were explained to you. These may include but will not be limited to:
(a) responding to any enquiries you have made;
(b) sending you materials and/or information you have requested or products which you have purchased;
(c) performing our obligations in relation to any agreement you have with us;
(d) conducting contests, competitions or promotions;
(e) enabling you to submit contributions to us and/or to the Website;
(f) to customise and improve the content on the Website.
(g) contacting you if we change our products or services or terms or if we need to give you notice of them;
(h) for the purpose of marketing our other products and services to you (by email or post,) unless you indicate otherwise during the submission process (e.g. by ticking the relevant boxes that are provided) or by subsequently notifying us as set out in Clause 1.4 that you do not wish to receive such material;
(i) for accounting purposes and internal administration and analysis;
(j) for the prevention of fraud; and
(k) for any purpose required by law or regulation.
4. If you wish to unsubscribe from emails and/or other communications sent by Live Like Loyalty, you may do so at any time by clicking on the “unsubscribe” link that appears in all email messages or by contacting us at: email@example.com
5. The processing of your personal information may involve its transfer to a country or territory outside the European Economic Area, which may not provide the same protection for your personal information, and you agree to such transfer.
2. DISCLOSURE OF PERSONAL INFORMATION
2.1 Subject to clauses 2.2, 2.3, 2.4 and 2.5, we do not share, sell, rent or distribute personal data to or with third parties unless the transfer of such information to third parties is strictly necessary for the performance of the Purposes (e.g. for fulfilling your order for a magazine subscription) and will not disclose personal information to third parties for their own marketing purposes unless you have consented to this.
2.2 As defined in section 736 of the UK Companies Act 1985 We may disclose personal information to service providers who manage aspects of our operations. We may also disclose personal information to third parties when we consider it necessary for the purpose of maintaining the safety and security of the Website.
2.3 In the future, we may sell our business or assets. Personal information is usually considered an asset in such transactions. We may disclose, transfer, sell, assign or licence any of the information described above, including personally identifiable information, to third parties as a result of or in preparation for the sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Live Like Loyalty and you consent to such disclosure, transfer, sale, assignment or licence.
2.4 We may share your personal information with other companies where you have expressly consented to this.
2.5 We may disclose your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce our Website terms and conditions, terms of sale or to protect the rights, property or safety of Live Like Loyalty, our customers or others. This includes exchanging information with our companies and organisations for the purposes of fraud protection and credit risk reduction.
3. COOKIES AND IP ADDRESSES
3.1 In addition to asking you to submit personal information, we may collect information about you automatically when you visit the Website. This information is not normally personally identifiable. Such information includes general information about your computer settings, your connection to the internet (i.e. your Internet Service Provider), your IP address (this is the number assigned to your computer by a web server when you are on the internet), your geographical location, your operating system, your browsing patterns, the pages you visit and documents downloaded. We analyse such information in the aggregate and will not use it for the purpose of identifying you (except that we may use such information to identify a visitor if we consider that there are or may be safety or security issues or to comply with relevant laws and regulations).
3.2 We may collect this information through the use of software technology called “cookies”. Cookies are small bits of information which are sent to your computer’s hard drive when you first visit the Website, and which allow us to identify your computer (but not you) the next time you visit the Website. We may use the information collected in this way to (i) identify what technologies and internet services are being used by our visitors and (ii) track usage of the Website so that we can adapt the Website to ensure that it better suits your needs and interests.
3.3 Most internet browsers give you the option to reject all cookies, accept all cookies, erase cookies stored on your computer or be notified before a cookie is stored on your computer. Your ease of use of the Website may be reduced if you reject all cookies. You will need to refer to your internet browser instructions to find out more about these options and how to use them.
4.1 We have implemented industry standard measures that aim to safeguard the security of your personal information against loss, misuse and unauthorised access or alteration. However, no data transmission over the internet can ever be entirely secure. While we will always use reasonable endeavours to protect your personal information, we cannot guarantee the security of your personal information submitted via the Website and any transmission is at your own risk.
4.2 We do not require you to register in order to access the Website. However, certain parts of this Website are secure and only available once you have registered and chosen a unique password. You will be responsible for all use, access and communications to this Website utilising such password whether or not such use, access or communications are authorised by you. As a result, please keep your password safe.
5. MONITORING EMAILS
We may monitor and/or keep records of email communications which you send us in the interests of our business and in accordance with this policy.
6. ACCESS TO INFORMATION
6.1 You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
6.2 You can ask to review the personal information we hold about you and ask us to change or delete any of this information. You can do this by contacting us by email on email@example.com
6.3 We may charge a small administration fee in relation to any requests for access to personal information.
6.4 Please also help us to keep your personal information current and accurate by contacting us if your personal information becomes out of date. Please contact us at firstname.lastname@example.org